Kindness counts for a lot today. If you find yourself being less than empathetic regarding someone's feelings or needs, do your best to soften up a little. Maybe you think they're just overreacting or telling a sob story -- but to them, their plight is probably enormous and very real. And compassion doesn't cost you a thing. Sometimes, the best help you can give someone is your understanding.

It's good that you're feeling so passionate, but blunt that sharp tongue a bit. A softer, gentler approach almost always works better. So does smiling instead of scowling. Of course, if you're grinding your teeth as you attempt to hold back your real feelings, maybe it's time to go ahead and be honest. Just don't be passive-aggressive. Hardly anyone responds well to someone who's pouting or back-stabbing in a messy attempt to get their way.